What Information We Collect and Why
We collect the information you provide when you register — your name, contact details, and account credentials. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, our system records the transaction reference, wallet number (partially masked), and timestamp for fraud prevention and account
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reconciliation. We do not store your full mobile banking PIN or password. We also collect device data such as your browser type, IP address, and session activity to detect unusual login patterns and keep your account secure. Cookies track your session state so you stay logged
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in across pages and your wallet preferences are remembered at the cashier. We may collect location signals to confirm you are accessing from an eligible region, as availability depends on local law where you are. All collected data serves one of three purposes: running your account
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correctly, processing payments through your linked wallet, and meeting any compliance obligations that apply in your region. We do not sell, rent, or trade your personal information to marketing companies or unrelated third parties.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.